Tony and Brandy have an appointment with Kari Michell, Dollton’s premier event planner.
Hi, we have an appointment with Ms. Michell. (Brandy)
Last names, please. (Denise)
Scott and Norwood. (Tony)
Thanks, one moment. Yes, I see you are scheduled for a wedding services consultation. Congratulations! (Denise)
Thank you. (Both)
I have some paper work for you to fill out so that I can set up your account. This brochure contains an overview of the packages and services we offer. Let me know if you have questions about anything in the brochure. When you’re finished, just return the clip board and I’ll show you to the conference room for your consultation. (Denise)
Tony and Brandy take a seat, and Brandy looks over the forms.
I don’t think so. It’s just our contact information and stuff like that. (Brandy)
Brandy peruses the brochure.
Wow, there’s quite a range of choices here. The Complete Wedding Coordination package handles every imaginable detail from the engagement to the honeymoon. Or we can choose the Day of Wedding package which actually includes a lot more than the name indicates. Or we can build a custom package from the list of add-on services. (Brandy)
So, which are you leaning toward? (Tony)
I really need this to be as stress-free as possible, so I’m loving the sound of this complete event coordination package. (Brandy)
Brandy returns the clipboard to Denise.
Now, if you’ll follow me, I’ll show you to the conference room where you can complete the couple’s questionnaire. Ms. Michell will join you momentarily. (Denise)
Denise returns to her desk to enter Tony and Brandy’s information in the computer.
“What adjectives describe the wedding we wish to have?” It says to check all that apply. I’m checking “romantic”. (Brandy)
Put a check next to “modern”, too. (Tony, leaning over to look at the list)
I think I’ll also check “elegant”. (Brandy)
Now, for the color palette. “What appeals to you: all white, pastels, rich jewel tones, earth tones, neutrals, bright and bold, or black with an accent color?” (Brandy)
Black with an accent color would definitely be modern. The accent color could be a metallic like silver or gold. (Tony)
I think jewel tones would have a modern feel, too and paired with classic white, it could be really elegant. (Brandy)
Sounds good to me, baby. (Tony)
Brandy and Tony finish the questionnaire and wait for Ms. Michell to join them.
I’m finished setting up the Scott-Norwood account. The clients are waiting in the conference room. And here’s a fax that came in a moment ago from the convention center. (Denise)
Thanks, Denise. (Kari)
Kari joins her clients.
Kari takes a seat and pulls up their account on her laptop.
I see that you’ve chosen our complete event coordination package. With that option, you get unlimited phone and email consultations in addition to our scheduled face-to-face consultations, assistance with budget planning, help choosing a theme/venue/vendors, plus my attendance at all desired appointments such as dress shopping and cake tasting… (Kari)
Kari continues to explain the services included in the complete package and answers the couple’s questions.
I have your wedding date right here, but before I can prepare proposals with potential venues and vendors, I need an estimated guest count. (Kari)
It will be an intimate ceremony- fewer than 100 guests. (Brandy)
Yes, one of my sister’s good friends is a florist, and she comes highly recommended. Grace Davis is her name. (Tony)
Excellent choice. I’ve worked with Mrs. Davis on a number of events. (Kari)
And my mother is a travel agent. She’ll be planning our honeymoon. I put one of her business cards in the folder. (Tony)
Thanks. I’ll add it to the electronic file and touch base with her soon. (Kari)
Kari looks over the couple’s answers to the questionnaire.
Looks like your theme will be “modern romance” based on the adjectives you selected. Let’s try to nail down a color palette. Do you have a preference for silver or gold? (Kari)
Normally, I’d say gold. But for my wedding, I think I’d prefer silver. (Brandy)
Okay. You also checked jewel tones. Do any of these colors appeal to you: turquoise, ruby red, sapphire blue… (Kari)
Ooh sapphire blue is my birthstone. (Brandy)
And we both love the color blue. (Tony)
It’s settled then…sapphire blue it is. How does white, silver, and sapphire blue sound to you? (Kari)
The couple continues talking with Kari, providing the details she needs to put together proposals for their next meeting. Finally, they sign the contract and leave their deposit with Denise.
Thanks for reading!